Platinum Travel Recruitment are seeking an experienced East Africa Operations & Reservations Consultant to join a fabulous and forward thinking travel company.
This is an exciting opportunity ideal for an East Africa travel professional from a tour operator background seeking progression with a dynamic travel company.
East Africa Operations & Reservations Consultant – Duties:
- You will sit within the Sales & Service function, working a defined portfolio of trade accounts alongside our clients ground operations.
- Build quotations from current contracted rates for Kenya and Tanzania.
- Producequotations and itineraries across East Africa.
- Handle passenger names, travel dates, room configurations, dietary and mobility notes, flight times, special requests.
- Offering a cutting edge customer service.
- Build relationships and get toknow your accounts and client profile.
- Up selling travel extras such as accommodation upgrades, extranights, private vehicle, the conservancy over the busy park, the balloon safari, the beach extension to enhance client experience.
- Build and maintain genuine expertise in East African safari product, camps and lodges, conservancies and national parks, seasonality, migration timing, internal air routes and road transfer realities.
- Keep current on entry requirements, health advisories, park fee changes and airline schedules.
- Take part in familiarisation trips, supplier training and product sessions to increase knowledge.
East Africa Operations & Reservations Consultant – Essential Requirements:
- Experience in travel sales for East Africa, tour operating or destination management, with a track record of hitting targets.
- Comfort with reservation systems, quoting tools and spreadsheets, and the appetite to adopt new technology as we invest in it.
- First-hand knowledge of East Africa — Kenya, Tanzania, Uganda or Rwanda, through travel or previous employment.
East Africa Operations & Reservations Consultant – Benefits:
- Established and forward thinking travel company in which you can grow your career
- Active investment in systems and tooling to remove admin and let you sell.
- Performance-related incentives
- Familiarisation travel to the destinations you sell.
- Pension
- Career development
- Supportive team
- Plus many more benefits.
To apply, click APPLY NOW or email your CV to info@platinumtravelrecruitment.co.uk
Locations ideal for this role includes: Kingsbury, Barnet, Eastcote, Stanmore, Harrow, Ruislip, Pinner, Northolt and Wembley.
We take pride in thoughtfully matching the right talent with the right opportunities. If your CV isn’t the ideal fit for this particular role but aligns with other positions, we’ll keep it on file in our talent bank for future consideration.
Due to the volume of applications, we may not be able to respond to every application individually. Please know that we truly appreciate the time and effort you’ve taken to apply.
