Platinum Travel Recruitment are collaborating with a highly successful, elite cruise brand who are now seeking an experienced Luxury Ocean & Expedition Cruise Consultant to join its friendly and supportive team.
This highly successful Specialist Cruise company provides unique and niche destinations worldwide with a high ocean & expedition booking rate, with a great reputation in the industry.
If you are currently an experienced Expedition Cruise Specialist from a luxury travel background with great sales experience, we would love to hear from you.
Luxury Ocean & Expedition Cruise Consultant Duties:
- Serve as the cornerstone of the client experience, combining deep product expertise with a high-touch, personalised approach to travel planning. This is not a transactional sales role, it’s a consultative, relationship-driven position where your ability to understand client preferences, anticipate needs, and curate exceptional cruise holidays will define your success.
- Ensuring every detail – from itinerary selection and restaurant reservations to booking forms and online check-ins is handled with precision and care.
- Offering a seamless, high-touch experience tailored to each client’s preferences.
- Building long-term relationships, offering personalised cruise recommendations and adding thoughtful touches that reflect their clients’ tastes.
- Take part in in generating ideas to improve the client experience and enhance how our client works.
- Guiding clients through every stage of their cruise booking journey, from initial enquiry to post-departure follow-up.
- Take part in exclusive client events designed to deepen relationships, enhance loyalty, and strengthen your personal connection with each client.
- Build long-term relationships by understanding client preferences, travel history, and lifestyle aspirations.
- Stay continually informed on cruise line developments, ship launches, exclusive offers, and emerging industry trends across Luxury Ocean, Expedition, and Specialist segments.
Luxury Ocean & Expedition Cruise Consultant – Essential Requirements:
- Luxury Ocean & Expedition Cruises sales experience is essential within an established travel company with strong expedition cruise knowledge.
- Record of converting enquiries into bookings and achieving or surpassing sales targets.
- In-depth knowledge of cruise products, including familiarity with a wide range of cruise lines, ship styles, itineraries, and onboard offerings – particularly within the luxury, expedition, and niche sectors.
- Someone who thrives in a fast-moving, imaginative environment where client experience is everything.
- Ability to foster long-term connections and make personalised recommendations to clients.
- Confident in navigating a wide range of cruise products – from luxury ocean liners to expedition vessels and specialist cruises – and skilled at matching these to the unique desires of each client.
Luxury Ocean & Expedition Cruise Consultant – Benefits
- Our client has a strong emphasis on client retention, resulting in generous commission – OTE £80K++
- Supportive team
- Hybrid working 2 days office, 3 days from home
- Travel perks.
- Generous annual leave allowance.
- Significant company discount for personal cruise bookings
- Opportunities to join familiarisation (fam) trips.
- A collaborative, creative, and energising work environment
- Social events
- Pension
- Career development.
To apply, click APPLY NOW or email your CV to info@platinumtravelrecruitment.co.uk
We take pride in thoughtfully matching the right talent with the right opportunities. If your CV isn’t the ideal fit for this particular role but aligns with other positions, we’ll keep it on file in our talent bank for future consideration.
Due to the volume of applications, we may not be able to respond to every application individually. Please know that we truly appreciate the time and effort you’ve taken to apply.
