Retail Travel Manager – North West Leicestershire – £30k-£32k + comm OTE £43K (PTR 6008)

Platinum Travel Recruitment are seeking an experienced Retail Travel Manager to join a fabulous dynamic, independent travel agency offering personalised services to create extraordinary travel experiences.

With a combination of welcoming retail locations and a convenient online booking platform, we make vacation planning effortless and accessible. Whether it’s a weekend escape, a family holiday, or a once-in-a-lifetime adventure, our client is dedicated to delivering unique journeys that perfectly suit our customers’ desires and needs.

Retail Travel Manager – Purpose of the Role

The Retail Travel Manager shall be responsible for the overall leadership, commercial performance, and operational management of store.

A key element of the role is leading a modern travel retail approach that combines traditional travel agency sales with dynamic packaging and tailor-made travel design.

The Retail Travel Manager will lead the team in confidently selling both traditional supplier products and custom-built travel experiences, ensuring the store delivers expert advice, exceptional value, and unique holiday solutions for customers.

Retail Travel Manager – Duties:

• Lead the branch in achieving and exceeding sales targets and commercial objectives.
• Drive revenue growth through proactive sales leadership and effective conversion of customer enquiries.
• Maintain strong personal sales performance while supporting the wider team to achieve individual targets.
• Support the team in selling a broad range of travel products including package holidays, cruise, tailor-made holidays, and dynamically packaged travel.
• Maintain strong working relationships with destination management companies, airline consolidators, cruise suppliers, and specialist travel providers.
• Provide coaching, mentoring, and development support to Travel Consultants and senior team members.
• Lead by example in sales performance, professionalism, and customer service.
• Build strong customer relationships that encourage repeat business and referrals.

Retail Travel Manager – Essential Requirements:

• Retail Travel Management experience within the travel industry is imperative.
• Strong leadership and people management capability.
• Proven sales ability with a strong track record of achieving commercial targets.
• Experience in building and selling tailor-made travel itineraries.
• Understanding of dynamic packaging and the ability to combine multiple travel components into protected holiday packages.

Retail Travel Manager – Benefits:

• Competitive base salary negotiable dependent on experience
• Uncapped commission structure
• Day off on your birthday
• Familiarisation trips
• Training and career development opportunities
• Employee travel discount
• Flexible rota patterns & sociable working hours, no Sundays or Bank Holidays.
• Opportunity to influence the growth and culture of a brand-new retail store.
• A vibrant, supportive working environment.
• A chance to be part of a new and exciting brand with big plans.

Locations ideal for the Retail Travel Manager role include includes Leicester, Packington, Ashby-de-la-Zouch, Walton on Trent, Burton-upon-Trent, Atherstone, Lichfield, Walsall & surrounding.

To apply click APPLY NOW or email your cv to [email protected]

We take pride in thoughtfully matching the right talent with the right opportunities. If your CV isn’t the ideal fit for this particular role but aligns with other positions, we’ll keep it on file in our talent bank for future consideration. Due to volumes of applications we may not be able to respond to every application individually, please know that we truly appreciate the time and effort you’ve taken to apply.