Travel Customer Support Assistant Berkshire – hybrid £23k-£26k DOE + perks (PTR 3318)

Travel Customer Support Assistant Berkshire – hybrid £23k-£26k DOE + perks (PTR 3318)

Travel Customer Support Assistant Berkshire – hybrid £23k-£26k DOE + perks (PTR 3318)

We are seeking an articulate and driven luxury Travel Customer Support Assistant to join a luxury travel company in the Windsor/Eton area, hybrid working model.

This exciting opportunity is ideal for a travel professional from a tour operator or travel agent, or a tourism graduate seeking an existing career in travel. Varied job role encompassing marketing, admin, customer service and some sales. Career progression, sociable working hours Monday to Friday, travel perks and many other benefits are on offer.

This luxury travel firm offers luxury hotels, cruises, holidays and much more to travellers which a great reputation in the travel industry.

Travel Customer Support Executive Duties:

  • Assisting clients by email and phone with pre travel queries.
  • Preparing & sending travel documents to clients from in-house Reservation System including Confirmation invoices / Final travel tickets.
  • Handling feedback post travel.
  • Assisting in maintaining the reservation system with pricing, itineraries, inventory and product loading.
  • Assisting the marketing team in maintaining and loading the company website.
  • Administrative tasks relating to marketing campaigns.
  • Handling over call flows for travel enquiries.

Essential Requirements:

  • Experience working in the travel industry or an articulate tourism graduate
  • Good computer skills (Word, Excel and Outlook)
  • Pleasant telephone manner
  • Sharp eye for detail
  • Knowledge of French would be an advantage.

To apply click APPLY NOW or email your cv to [email protected]

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