This travel company is an award winning, dynamic and forward thinking travel organisation that offers the finest tours for travellers. Due to remarkable growth, now seeking several Travel Contact Centre Reservation Executives to join its team.
This exciting opportunity is ideal for a travel or leisure professional with reservations, operations, sales support or customer service experience seeking career progression and something a little different.
Our clients multi-award-winning portfolio ranges from luxury hotels and boutique river cruises, to independent holiday packages and a variety of guided travel experiences.
Your career begins here, duties include:
- Handling travel bookings including tours and venues along with enquiries over the phone and email, whilst maintaining a superior standard of customer service
- Providing excellent customer service
- Maintain accurate and comprehensive knowledge of the product range
- Participate in on-going learning and development activities
- Taking initiative for coming up with new ideas and changes to current processes
- Development of relationships with suppliers, agents, guides and guests
- Supporting the operations team
- Reservations, sales support or customer service experience within the travel, hotel or leisure industry is essential
- Fluency in English, both verbal and written
- Meticulous attention to detail
- Additional languages are a plus
- Knowledge of London and attractions will be an advantage but not essential
- Generous bonus
- Winter clothes allowance
- Travel perks
- Career growth
- Varied job role
- BUPA Private Medical cover
- Eye Tests for VDU Users
- Cycle to Work Scheme
- Free Flu Jabs
- Free exercise sessions
- Free counselling Sessions
- Birthday Afternoon Tea
- Company Summer BBQ & Christmas Party
- Children’s Christmas Party for employees with families
- Long Service Awards
- Parental Gift Payment for new parents
- Season Ticket Loan
- Plus many more perks
Give your travel career a boost and apply today! Please note only suitable candidates from a travel or hotel background will be considered for this role.
To apply click APPLY NOW or email your cv to [email protected]
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