Sales & Service Luxury Travel Manager London, Surrey – £38k-£45k + generous bonus + benefits (PTR 3083)

Sales & Service Luxury Travel Manager London, Surrey – £38k-£45k + generous bonus + benefits (PTR 3083)

Sales & Service Luxury Travel Manager London, Surrey – £38k-£45k + generous bonus + benefits (PTR 3083)

Our client is an award-winning luxury travel company that offers a range of bespoke travel itineraries across the globe. Due to remarkable growth, now seeking an experienced Sales & Service Luxury Travel Manager to join the team.

This is a great opportunity for a senior team leader, supervisor, sales or customer service manager from a luxury tour operator seeking something a little different in which you will be rewarded for your hard work.

Your career begins here, duties include:

  • Ensure excellent management of the team’s bookings from initial enquiry to return home and next booking.
  • Team management – recruitment, training and mentoring performance management.
  • After sales service – manage guest feedback and encouraging further bookings and loyalty.
  • Provide input as required into planning of accommodation and other product areas (ground handlers), to include selection and pricing thereof.
  • Performance management of the team to include training, KPIs and regular reviews.
  • Contribute towards the marketing of holidays by maintaining website pages and helping with other aspects such as PR and promotional campaigns.
  • Motivate, engage and inspire your team to deliver in a fun and educational environment.

Essential requirements:

  • Sales management experience with the travel, industry is essential ideally within a luxury travel environment
  • Understanding of luxury service, guest expectations is key
  • Must have strong coaching and motivating a team experience Within the travel industry.

Benefits:

  • Generous salary and bonus
  • Elite travel perks
  • Contributory pension scheme
  • Cycle to work scheme
  • Subsidised private healthcare
  • Company loyalty scheme
  • Travel insurance
  • Staff travel fund
  • Career development
  • Plus many more perks.

Give your travel career a boost and apply today! Please note only suitable candidates from a travel background will be considered for this role.

To apply click APPLY NOW or email your cv to [email protected]

 

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