Multi-Lingual Flight Consultant London – £20k-£22k + benefits (PTR 2400M)

Multi-Lingual Flight Consultant London – £20k-£22k + benefits (PTR 2400M)

Multi-Lingual Flight Consultant London – £20k-£22k + benefits (PTR 2400M)

We are seeking an experienced Multi-Lingual Flight Consultant to join our clients friendly team due to remarkable growth. If you have travel experience within retail travel, tour operator, airline, hotel or similar, seeing career progression and something a little different this is the role for you.

This inspirational tour operator offers a wide range of holiday types including tours, luxury travel, rail journeys, rocky mountaineer, self-drive, tailormade travel, beach holidays, cultural, & historical excursions, adventure, family vacations, honeymoon, self-drive, city breaks plus many more.

Your career begins here, duties include:

  • Booking flights for customers
  • Passionate on every call about the brand
  • Offering a cutting edge customer service
  • Handle customer queries and resolve at first contact
  • Handle customer complaints and resolve at first point of contact whenever possible

What are we looking for?

  • Strong customer service background within travel and/or leisure
  • Competent and confident in the use of systems (an understanding of flight reservation systems an advantage)
  • Experience in the contact centre environment desirable but, will consider other customer service environments
  • Experience in communicating with staff from different cultures and/or countries.
  • Fluent in English essential
  • Excellent communication skills (verbal and written)
  • Able to converse in Italian, Spanish or Portuguese beneficial
  • Competent numeracy skills

Benefits:

  • Career progression
  • Full Training on CRS / CRS flight systems
  • Travel perks
  • On-going training
  • State of the art offices
  • FAM trips
  • Pension
  • Career progression

To apply click APPLY NOW or email your cv to [email protected]