Leisure Operations Manager – London £40k-£45k + bonus + benefits (PTR 3417)

Leisure Operations Manager – London £40k-£45k + bonus + benefits (PTR 3417)

Leisure Operations Manager – London £40k-£45k + bonus + benefits (PTR 3417)

Our client is a successful and dynamic global travel & leisure company with offices across the globe. Due to remarkable growth now seeking an experienced Operations Manager based at the London Head Office.

This exciting Leisure Operations role is a blend of cross-functional processes consisting of partner relations, promotion, pricing, product management, partner relations, network and equipment troubleshooting, inventory management, and general destination management.

Duties include:

  • Create and maintain positive relations with partner operational staff, including training, communications, and support documentation to ensure quality representation of our company and customer service.
  • Ensure that all departments are notified of any product changes, field incidents or new product launches.
  • Review transaction reporting in conjunction with accounting process and respond to any queries.
  • Basic maintenance and troubleshooting for the ticketing validation tech platform which is comprised of tablets, mobile apps, web-based validation and API integrations.
  • Work with the inventory department to ensure that field partners are adequately stocked with card inventory.

Requirements:

  • Similar experience in operations for a leisure or travel company
  • Excel knowledge
  • Data processing and manipulation experience
  • CRM System experience
  • Proven ability to multi-task and work well in a fast-paced environment
  • Outstanding communication skills (written and oral)
  • Customer focused mind set
  • Strong relationship management skills

Benefits:

  • Lucrative salary and bonus
  • Leisure perks
  • Career progression
  • Great working environment
  • Pension
  • Travel
  • Varied job role
  • Plus many more perks

To apply click APPLY NOW or email your cv to [email protected]

 

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