Business Travel Support Specialist London hybrid £35k + perks (PTR 3311)

Business Travel Support Specialist London hybrid £35k + perks (PTR 3311)

Business Travel Support Specialist London hybrid £35k + perks (PTR 3311)

We are seeking an experienced Business Travel Support Specialist to join a highly successful business travel company in London, hybrid working model.

This award winning, global travel company offers an array of travel products across the globe to clients.

The primary function of this role to service client travel requests, accurately and efficiently working with the Operations Manager.

Business Travel Support Specialist Duties:

  • Answer telephone in polite, timely and efficient manner.
  • Service client travel requests ensuring best value for the client
  • Process any administrative task or query promptly and accurately.
  • Attend client and supplier functions when and if required, to develop and maintain good relationships
  • Deliver all in-house Dolphin training – training provided on Dolphin
  • Attend agreed training courses.
  • Ensure the training evaluation process is efficiently and correctly followed.
  • Answer and refer ATOL related enquiries

Essential Experience:

  • Business travel experience is essential
  • Excellent Galileo (would consider Sabre/Amadeus skills including strong fares & ticketing knowledge (published and net fares)
  • Good British & European Rail knowledge including Evolvi / Voyages SNCF 
  • Excellent all-round travel products knowledge
  • Good fares knowledge, qualified to a minimum level of British Airways Fares 2 – ideal but not essential
  • ATOL and Package Travel Regulations knowledge
  • ITX fare knowledge & FIT hotel contract knowledge
  • Ability to create dynamic packages

Generous salary, hybrid working model, travel perks, pension and many other benefits are on offer.

To apply click APPLY NOW or email your cv to [email protected]

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