Brazil Portuguese Speaking Customer Service Agent Portsmouth £19.5k (PTR 3764)

Brazil Portuguese Speaking Customer Service Agent Portsmouth £19.5k (PTR 3764)

Brazil Portuguese Speaking Customer Service Agent Portsmouth £19.5k (PTR 3764)

We are seeking a Brazil Portuguese Speaking Customer Service Agent to join a highly successful travel company due to remarkable growth. If you are seeking an exciting career with a passion for customer service, this is the role for you. Full training, progression and perks are provided.

Duties:

  • Handle inbound and outbound customer enquiries over the telephone and in writing providing an efficient, courteous and professional service at all times.
  • Promoting various products to clients.
  • Conducting training to enquire productivity including attending training workshops.
  • Using your excellent communication skills to delight the customer.
  • Assisting members over the phone and via email with queries relating to their loyalty scheme which provides discounts for shopping, restaurants and leisure.

Essential Requirements:

  • High standard of literacy and numeracy is required.  
  • Excellent written and verbal communication in Brazilian Portuguese. This will be assessed during the selection process.
  • Must be able to evidence experience within a customer service environment either working face to face with customers or call centre based.
  • Excellent spelling, grammar and punctuation on written communication.
  • Experience using Windows based packages (Word, Excel and outlook).
  • Experience of using the Internet.

Generous benefits are on offer.

To apply click APPLY NOW or email your cv to [email protected]

Do you have rewarding friends or colleagues? Refer and earn today! Recommend Platinum Travel Recruitment and we will reward you with £150 to spend. Don’t keep us a secret, share your knowledge with friends, family and colleagues. There is no limit to how many professionals you recommend. Speed the word and increase your earnings. It’s simple, for the reward, the candidate must not already be registered with us and once they obtain a role and pass probation, we shall transfer the funds into your account immediately. The great thing is that it’s really easy to do, anyone can make a referral and watch your income grow.

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