We are seeking a Brazil Portuguese Speaking Customer Service Agent to join a highly successful travel company due to remarkable growth. If you are seeking an exciting career with a passion for customer service, this is the role for you. Full training, progression and perks are provided.
- Handle inbound and outbound customer enquiries over the telephone and in writing providing an efficient, courteous and professional service at all times.
- Promoting various products to clients.
- Conducting training to enquire productivity including attending training workshops.
- Using your excellent communication skills to delight the customer.
- Assisting members over the phone and via email with queries relating to their loyalty scheme which provides discounts for shopping, restaurants and leisure.
- High standard of literacy and numeracy is required.
- Excellent written and verbal communication in Brazilian Portuguese. This will be assessed during the selection process.
- Must be able to evidence experience within a customer service environment either working face to face with customers or call centre based.
- Excellent spelling, grammar and punctuation on written communication.
- Experience using Windows based packages (Word, Excel and outlook).
- Experience of using the Internet.
Generous benefits are on offer.
To apply click APPLY NOW or email your cv to [email protected]
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