Our client is a well-known, dynamic and successful groups tour operator and due to success and expansion, now seeking an experienced Account Manager who has dealt with school and/or University tours to join their busy and friendly team. This award winning tour operator offers upmarket group travel for schools and universities throughout the UK, Europe and beyond.
This exciting role entails a wide range of tasks within sales, operations, account management, product and customer service, in which no day will be the same, this includes:
- Putting together tours for UK based student groups.
- Increase new business and manage existing accounts.
- Liaising with UK school and college academic staff; UK and European accommodation suppliers; flight, rail and coach operators, visitor attractions and overseas agents.
- Manage your own portfolio of key accounts, ensuring all client requests are responded to effectively and making sure enquiries, quotations and bookings are completed.
- Liaise closely with lecturers and other clients to tailor an educational travel package to meet client needs, carrying out research as necessary
- Deal with clients via telephone, email and letter promptly and professionally
- Calculate and provide accurate quotations, ensuring that documentation is sent promptly
- Familiarisation visits in the UK and abroad
What are we looking for?
- Groups sales experience within a tour operator within student groups is ideal however we would consider experienced and sales driven account managers from a travel background.
- Good travel knowledge
- Experience within the travel industry is a must i.e. with a tour operator arranging group student travel
- Passionate about travel
- Be able to communicate at all levels
- Excellent attention to detail
- Uncapped commission
- Monday to Friday sociable hours
- Lucrative salary
- FAM Trips
- On-going Training
- Career progression and development
- Social events
- Opportunity to work for a dynamic and forward thinking tour operator, within a friendly and busy team in which you will be rewarded for your hard work.